Return Policy

Our Policy

We happily accept returns of unwashed, unworn, unused or defective merchandise with a receipt!

Within 30 days the original form of payment will be refunded. After 30 days, store credit will be issued for the item's current price. 

 

Online and Phone Order Returns

If you are want to return an item but are not local to Flagstaff, please send an email to info@basementmarketplace.com to further discuss your options and what steps to take!

With items returned through the mail, shipping expenses are the responsibility of the customer.